TRAK Service and Support

Please note: These resources are provided to supplement the real human beings in our Service Department who are dedicated to resolving product problems as quickly and inexpensively as possible

Service Deptartment

Hours
Phone
Fax
E-Mail

7:00 AM to 4:30 PM PST
800-367-3165
310-886-8029

Please have your model and serial number ready when you call. Unless, of course, you have trouble finding them. In that case, just call.

 

 

 


Parts

You may call our the Service Department at the number above or order parts online by clicking Parts and Accessories

Exchanges

Most electronic and many mechanical components are available for replacement in the form of exchange units. Most exchange units are not new, but are previously failed units that have been repaired brought up to current revision and then tested under the same rigorous program as for new units. See Service Price List under your model in Parts and Accessories for units available as exchanges.

Express Exchanges

To make our exchange program even better at getting your problem solved fast, exchange parts are available on an Express basis. We ship the replacement part to you before you send the failed part back to us. Express Exchanges are no extra charge.

Field service

TRAK products are supported by a local factory-direct Field Service Technician or by your factory-trained TRAK distributor. Contact us for the name of the field service provider near you.

Model and Serial numbers.

Having trouble locating your model and serial number? Click here for some photos that may help.

Self Service

If you prefer to work on your machines yourself, we will be happy to support you:

Useful Links: