Field Service Technician

— Upstate New York (Rochester)

Job Status: open

Summary

TRAK Machine Tools is looking for a Field Service Technician to come join our team! Our Field Service Technicians work in our customer’s machine shops and manufacturing companies in a hands-on capacity, using a variety of tools to repair, maintain, and install our TRAK CNC Machines and our ProtoTRAK CNC Retrofits.

Company

TRAK Machine Tools (TMT) is a manufacturer of CNC controls and CNC machine tools for R & D, tooling, and low-volume machining applications. We integrate our CNC controls with machine tools and sell the finished products as turnkey systems under the respected brand names of TRAK and ProtoTRAK. We sell directly to users in much of the United States, with distributor sales in other parts of North America and Europe.

We are proud to boast:

  • Excellent Compensation
  • Company vehicle and tools
  • Full training program
  • Expense reimbursement
  • A long history of stability and growth
  • Medical/401K/Vacation/Sick/Holiday Pay

Job Overview

Our Field Service Technicians work in our customer’s machine shops and manufacturing companies in a hands-on capacity, using a variety of tools to repair, maintain, and install our TRAK CNC Machines and our ProtoTRAK CNC Retrofits. This is a full-time, salaried position for a responsible individual capable of working with minimal supervision. The Field Service Technician (FST) mostly works in a defined, local territory. He works from his own home and drives to customer’s shops in a company-supplied service vehicle. He visits several different locations each week and responds to service demand and generates additional service revenue by offering service maintenance contracts and other service products.

Duties

Specific functions include, but are not limited to:

  • Performing service on existing products in machine shops and manufacturing companies.
  • Installation of new CNC controls and CNC machine tools.
  • Performing scheduled maintenance to keep things running like new.
  • Contacting the customer to schedule service calls.
  • Completing various reports in an accurate and timely manner.

Requirements

  • Ability to learn technical subjects
  • Mechanical aptitude
  • Strong motivation and results-oriented attitude
  • Good communication skills
  • Experience or education in a mechanical field
  • Maturity and self-reliance
  • Good organization skills
  • Physically fit: able to lift up to 75 lbs, walk long distances, climb on machines, etc
  • Must have a valid driver's license with no significant violations. 

How To Apply

Applying for a job at TRAK is easy! Choose one of these methods:

Email your resume to .(JavaScript must be enabled to view this email address)
Mail your resume to:
Personnel Administrator
TRAK Machine Tools
2615 Homestead Place
Rancho Dominguez, CA 90220
Fax your resume to (310) 764-2668

Make sure to include the Job Title and Job Location when you send your resume.

Questions? Give us a call.
Phone: (310) 608-4422