After you have completed the download, turn off any anti-virus software before you extract (unzip) the file. Some anti-virus software will strip out certain files which can cause your control to lock up or cause other unexpected things to occur.
Extract the PT10 SETUP folder directly to your USB flash drive so that the folder is in the root directory of the USB drive.
Once the files have been extracted, turn your anti-virus software back on.
Take the USB drive to the RMX control and put it in an empty USB slot.
Press SERV CODES and then enter code 316, and press ABS SET to complete the software update.